Recovery Coordination

Recovery Coordinator with Service member

The Recovery Coordination Program (RCP) provides the support of Recovery Care Coordinators (RCCs) to wounded, ill and injured Service members to ensure they get the non-medical support they need to create the life they want.

The Care Coordination Directorate of the Office of Warrior Care Policy is responsible for policy and oversight of the Recovery Coordination Program.

Comprehensive Recovery Plan

The Recovery Care Coordinators work closely with each Service member, families and recovery team to develop a Comprehensive Recovery Plan (CRP). This plan identifies the Service members’ and families’ goals and the resources they need to achieve them, such as assistive technology, education, employment, or housing. The RCC uses the plan to guide Service members and their families along the road to recovery, rehabilitation and return to duty or reintegration into the civilian community.

Service members who have serious or catastrophic wounds, illnesses or injuries are eligible to receive the support of an RCC. Service members may self-refer or be referred by medical or administrative personnel, Military Service wounded warrior program staff or a family member.

RCCs are available at military treatment facilities and installations across the country.  They work within the Military Services’ wounded warriors programs including:


Department of Defense Case Management Solution (DoD-CMS)

The Office of Warrior Care Policy worked with the Services’ wounded warrior programs to develop DoD-CMS, an online tool that automates comprehensive recovery plan workflow and reporting for Recovery Coordination Program Case Managers. It provides secure, web-based access to all care management, comprehensive needs assessment, and comprehensive recovery plan tools of the Recovery Coordination Program.

DoD-CMS empowers Case Managers to provide effective, coordinated support to wounded warriors and their families. By streamlining data collection and improving Recovery Coordination Program oversight and resource management, DoD-CMS helps ensure that there are sufficient staff to address and meet the needs of wounded, ill and injured Service members.

Benefits of DoD-CMS include:

  • Online access to all necessary care management forms.Screenshot from DoD-CMS
  • Elimination of duplicative, hand-written paperwork.
  • Interface capability with other case management systems already in use across the military Services.
  • Quality controlled tracking of met and unmet recovering Service member goals.
  • Transparent reporting on the needs of recovering Service members and families, which allows care coordinators and the Services’ wounded warrior programs to develop best practices.