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DoD, VA Team Up To Improve eBenefits by Migrating National Resource Directory

June 16, 2014 | By timpearce
VIRIN: 140616-N-ZZ098-5568
The Department of Defense, in collaboration with the Departments of Veterans Affairs and Labor, have integrated the National Resource Directory (NRD) into eBenefits to improve access to health care, benefits information and more at You can also enter into your browser and be redirected to the new site. Service members, veterans, families and caregivers can now find enhanced self-service capabilities and resources from one site, improving access to information and assistance. The NRD on eBenefits still offers access to more than 16,000 resources that have met quality assurance criteria to ensure that every program and organization listed is acting in good faith and making a positive difference for veterans, Service members, wounded warriors, their family members and caregivers. Every resource is vetted prior to being listed and re-checked on an annual basis to ensure it is still compliant with the NRD Participation Policy. Though most of the functionality of the NRD remains unchanged after the integration, some search functions are a little different. This short, narrated YouTube video provided step-by-step instructions for using the NRD on eBenefits. In addition, existing NRD profiles were not transferred as part of this integration. Users who are eligible for a DS Logon can create an eBenefits profile, or use their existing eBenefits profile to access additional NRD functionality. Despite these slight differences the majority of the NRD’s previous capabilities are still available, allowing the NRD to continue to address the needs of Service members, veterans, wounded warriors, family members and caregivers by providing direct access to resources. Integrating the NRD into eBenefits  is just one step the Veterans Benefits Administration (VBA) is taking in coordination with DoD to improve access to health care and benefits for Service members, Veterans and families. eBenefits users can also now seamlessly access MyPay with single sign on and order prescription refill, secure messaging with physician and view medical appointments through the MyHealtheVet Blue Button. To see how you can use the NRD to find resources to assist you, watch this instructional video:   For more information, email or call VA’s toll-free number at 1-877-222-VETS (8387).